Managed Services
As your Managed Service Provider (MSP), Northout offers comprehensive remote management of your IT infrastructure. Our extensive range of managed IT services includes:
High customer service levels
Northout’s UK-based Support Centre is ideally positioned to serve clients in London and the South East. Our team of experienced analysts is available to manage your IT needs both remotely and on-site. When you contact our service desk, your call is answered directly by skilled technicians with the practical expertise required to support and manage your on-premise systems.
Managed Service Provider steps offered by Northout
Assessment & Planning
We assess your current IT delivery processes and infrastructure, pinpoint the main areas for improvement, categorise the issues by criticality, and detail what needs to be fixed.
Onboarding & Implementation
Create a detailed transition plan, securely transferring systems and access, setting up monitoring and support tools, and ensuring all services are configured to meet agreed-upon performance, security, and compliance standards.
Support & Optimisation
Focus on ongoing monitoring, issue resolution, regular system updates, and continuous performance tuning, with periodic reviews to adapt services to evolving business needs and improve overall IT efficiency.
